Background
Experience
Scotiabank Digital
Product Lead, Domestic and International Digital Platforms
Oct 2024 — Present
Toronto, ON
- —Lead product strategy for a digital platform across 5 international markets supporting 40K wealth clients and $436B in AUM. Launched the Canadian Wealth Management app to 25K Canadian clients.
- —Own client onboarding and Direct Investing acquisition outcomes: grew funded accounts 14% in the first month, improved onboarding completion 30% to 45%, and cut time-to-first-trade from 4 days to 1.5 days.
- —Owned a multi-quarter roadmap for self-service transactions, advisor workflows, and real-time data integrations.
- —Directly manage 2 PMs and 2 business analysts, setting priorities, coaching on craft, and building the senior PM bench.
- —Drove executive alignment on standardized data models, design patterns, and reusable frameworks, cutting duplicate build across markets and accelerating time-to-market.
- —Partnered with compliance, legal, and risk to ship products in highly regulated, multi-jurisdictional environments at pace.
- —Led API and service-layer strategy with engineering, defining standardized contracts that cut duplicate work.
Scotiabank Digital
Senior Product Manager, Retail & Business Platforms
Aug 2021 — Sep 2024
Toronto, ON
- —Delivered the new Scotiabank web client platform for Canadians adopted by 2 million+ active users through the GTM rollout.
- —Owned strategy and roadmap for mobile app and web platforms, increasing engagement by 12% YoY.
- —Championed A/B testing and experimentation, achieving +20 NPS, 30% less user friction, and 20% growth in money transfers.
- —Used customer research, competitive analysis, and performance data to identify growth opportunities and shape roadmap priorities.
- —Led modernization of a legacy platform with a phased roadmap and migration strategy that de-risked delivery for existing users.
- —Mentored and coached PMs and cross-functional leads, strengthening organizational product craft and leadership pipeline.
Scotiabank Digital
Product Manager, Retail & Business Platforms
Oct 2020 — Jul 2021
Toronto, ON
- —Delivered a new unified mobile app experience adopted by 3 million+ active users, increasing engagement by 20%.
- —Owned product strategy and GTM for InfoAlerts, SelectPay (BNPL), and Money Movement, driving a 10% revenue lift.
- —Introduced AI-powered bill payment features that improved transaction success by 7%.
- —Partnered with analytics teams to turn large data sets into insights, shaping segmentation across retail, SMB, and wealth.
- —Shipped go-to-market initiatives that raised customer satisfaction scores and reduced downstream support and operational costs.
Postmedia Digital
Product Manager, News & Engagement
Aug 2019 — Sep 2020
Toronto, ON
- —Led a cross-functional team of 10+ engineers and designers to relaunch 130+ media brand sites, moving from WordPress to Python/Django; +27% engagement, -40% cost.
- —Partnered with monetization teams to optimize ad inventory, improving CTR by 22%.
- —Developed GTM strategy in collaboration with editorial and senior leadership, emphasizing advertiser value and improved UX.
WellnessLiving Systems
Product Manager, SaaS Platform
Mar 2019 — Jul 2019
Toronto, ON
- —Defined vision and roadmap for SaaS fitness software across mobile and web platforms, driving adoption with small businesses.
- —Launched redesigned marketplace and booking flows, increasing client bookings by 8%.
- —Integrated payments enablement with external partners, creating a new recurring revenue stream.
York University
Bachelor of Finance
2012 – 2016
Skills
AI & Emerging Tech
ClaudeCursorLLM-powered featuresPrompt EngineeringVibe CodingAI-assisted Prototyping
Product Management
RoadmappingOKRsGTMAgile / ScrumDiscoveryA/B TestingCompetitive Analysis
Leadership
People ManagementCoaching & MentoringCross-functional LeadershipExecutive Stakeholder Mgmt
Tools
JiraConfluenceFigmaSQLAdobe AnalyticsTableauAPI Design